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I can't believe I'm ending my 3rd week of training already. Doesn't seem like its been that long. Now that training is ending, I'm getting a little nervous. They're hoping to have us on the phones next Wednesday. I'm not feeling very confident in my skill set yet. I know part of that will come with just time and experience.
Right now, we spend half a day with phone pals. I should take some calls while with one of them - I know I should. If I can just get over my fear, I'll be alright. Better to have the first call with someone right there than out on the floor by myself. Of course, for the first week or two, we'll have roamers on the floor with us so we aren't just totally on our own. Still, I know it'll be easier if I take advantage of the phone pals now. Tomorrow. I have to do it tomorrow. I requested the phone pal I had today..I felt comfortable with him, and he was the most helpful one I've had so far. Not that the others have been bad, because they haven't...he's just been the most helpful.
Anyway, that's all I wanted to update on for now.

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