I forgot to mention, I also get cable service next Saturday too. Finally!! They sent me a bill...and it has a $250 charge on it. I was pissed..but, retained my cool long enough to call in and not yell at the rep. Its for the old modem, which will be waived when its turned in. The rep gave me some drop off places but said that the tech should be able to take it for me. Whew!! I was gonna rip someone a new one. I just don't need that kind of expense at the moment. I'm strapped enough for money as it is. Geeze. But, I get cable modem!! (does happy dance) Online in a week! Wooo!