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Okay..I can't resist..

This is an *actual* conversation that happened...just moments ago.

I answered the phone - the customer tells me that she's being billed, but has never ordered service. I ask for the credit card number to pull up the account. She promptly tells me its not being billed to a credit card. Here's what follows:

Me: "How are you being billed?"
Cust: "I don't know"
(blink)
Me: "You know you're being billed, but you don't know how you're being billed...?"
Cust: "No, but I have an invoice here with the account number on it...."

*bangs head on desk* DOH!!!! Hello????

Comments

( 4 comments — Drop A Feather )
jezebelesque
Jan. 11th, 2002 04:20 pm (UTC)
I've had to deal with people like that . Especially when I worked at a bakery.

Cust: I wanna order a cake
Me: What kind of cake would you like?
Cust: I don't know
Me: Ummm...what size?
Cust: I don't know
Me: How many people do you want to serve?
Cust: Ummm....I'm not sure
onyxangel
Jan. 11th, 2002 05:29 pm (UTC)
LOL...oh my. A perfect example of why some people should NOT be allowed out of bed in the morning....
jezebelesque
Jan. 11th, 2002 05:37 pm (UTC)
Re:
Or to breed! LOL

I also had a customer who thought the bundt cakes were big donuts!
onyxangel
Jan. 11th, 2002 05:39 pm (UTC)
Re:
LOL
( 4 comments — Drop A Feather )

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