onyx (onyxangel) wrote,

I'm irritated and I feel like a fucking idiot. Customer calls with a simple billing question - and I take 15 fucking minutes to answer it. Why? Because the information I *need* has been DELETED, oh, yeah, and that short handed resource queue we have. I can hear the customer sighing and getting frustrated on the other side too. It should NOT (repeat NOT) take this long to handle this. *snarl*

  • General thoughts

    I haven't said much since moving down here really - at least not on my journal. I've posted a few things to facebook, but that's about it. Life is…

  • The journey from there to here...

    I haven't said much about it, haven't posted it anywhere, really...but, I've moved to Kansas. The kids are with mom in Seattle still, until the end…

  • Settling in

    I think things are finally settling in. We've been in the apartment about 2 months now. I still need to find some places to put things and there are…

  • Post a new comment


    default userpic
    When you submit the form an invisible reCAPTCHA check will be performed.
    You must follow the Privacy Policy and Google Terms of use.