onyx (onyxangel) wrote,

Fucking Monday...

To every customer out there...if you are calling on strange charges to your credit card - HAVE THE CREDIT CARD READY!!!!! KNOW WHICH CREDIT CARD IS BEING CHARGED!!!!!

Seems pretty simple, no? I thought so. Apparently, its not...I'm on hold now, after 15 minutes of not being able to find said strange charges that it might not be on one of the two cards we have for the customer. *bangs head* See, now, we could have cut through about 10 minutes of this if she just had it ready!!

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