Well, looky here. Its 4:30 almost...just 2 little hours left, then I go home. Well, sort of, I'm hangin' around to give a co-worker a ride home. I don't mind though, after 6:30, I'm off the phones. Wooo! Today has gone quick. And despite the three escalations, hasn't been bad. I've been sneezing all damn day, ugh. All in all, I'm in a fairly good mood...yay me! That's great for a Monday.